1. Delivery locations
SURVIS doesn't deliver items internationally. The Buyer will be able to make purchases on our Site from anywhere in the world, however the delivery address should be in India.
2. Delivery time
All Product(s) purchased on https://survis.in or through voice/mobile /email/sms etc are collectively SURVIS orders . All orders will be shipped to the Buyer in the fastest time possible.
The Product(s) will be shipped to the Buyer within 15 (fifteen) working days of placing the order, depending on the availability of the Product with the seller selling the Products (hereinafter referred to as the "Seller") and serviceability of delivery location. In some cases it may take more than 15 (fifteen) working days, due to the geographical location of the Buyer.
3. Delivery Charges:
If any delivery fee is charged from the Buyer this will specifically be indication to the Buyer while the Buyer places the order or later or through any mode of communication. If it was conveyed after placing the order by buyer, the order will be shipped only after receiving written confirmation from buyer.
4. Cancellation of order
Orders once placed cannot be modified; however, the Buyer can cancel an order as per the Cancellation Policy of SURVIS available on the Site.
5. Failure to receive order
The logistics partner of SURVIS shall make all reasonable efforts to deliver the Products ordered by the Buyer at the address communicated by it at the time of the placing the order. However, if the Buyer is not able to take delivery of the Product, the same would be returned back to Seller. In the event the Buyer requests SURVIS to resend the Product(s), the same would be resent only if the Product is available with the Seller. Part Delivery
SURVIS Stores may dispatch the ordered Product(s)in separate parcels and on different dates.
6. Delivery for Cash on Delivery Orders
All cash on delivery order payments have to be made at the time of order delivery to our logistics partner. The Products would be handed over to the Buyer only after receipt of the payment for the Product(s).
7. Order Tracking:
We will make best efforts to keep the Buyer informed about its order. However, the Buyer can also contact the Buyer care centre of SURVIS to enquire about status of its order.